Shipping policy

Thank you for shopping with Desert Emerald.

We currently ship to customers within the United Kingdom.

Processing Time
Orders are processed within 1–2 business days after payment has been received.

Delivery Time
Standard delivery usually takes 2–5 business days. Delivery times may vary during busy periods or due to circumstances beyond our control.

Shipping Costs
Shipping costs are calculated at checkout. Free UK shipping is available on qualifying orders where applicable.

Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).

Delays
While we aim to deliver all orders on time, occasional delays may occur due to courier services or unforeseen circumstances.

If you have any questions regarding your order, please contact us using the Contact page on our website.